Return

General Return Policy

• 30-Day Window – Items in new, unused condition may be returned within 30 days of the delivery date.
• Original Packaging – Products must be returned in original industrial packaging (e.g., unopened 15-pcs Cartons or intact 100-PK Boxes).
• Inspection – All returns are subject to inspection to ensure the integrity of the technical materials.

How to Initiate a Return

1. Contact Us: Reach out via our Contact Information page with your order number.
2. Authorization: Our team will provide specific return instructions and the designated warehouse address.
3. Shipping: Securely package your items. We recommend using a trackable shipping service.

Refunds & Credits

• Processing: We will notify you of the approval or rejection of your refund upon completion of inspection.
• Payment Method: Approved refunds are credited to the original method of payment via our secure Shopify-powered checkout.
• Shipping Costs: Original shipping charges are non-refundable.